Frequently Asked Questions

Your guide to a seamless shopping experience with Majestic.

What is the typical shipping duration for my order?

Standard shipping usually takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination and customs processing.

How can I return a garment that doesn't fit?

We offer a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached. Simply visit our returns portal to generate a prepaid shipping label.

Which payment methods do you accept?

Majestic accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How do I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with fair-trade certified factories.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.